The following are answers to some of our most frequently asked questions. If they don’t help, please either contact us here or call our messaging service on 020 8108 2661 (mid-February to July only) and a member of the Concerts Team will get back to you as soon as possible. Please do not call the pool reception.
Those who have been to previous concerts at our family-friendly venue have hopefully found our security arrangements to be fairly unobtrusive. However, we work behind the scenes throughout the year, and especially at the events themselves, to ensure that our audience, performers, volunteers and pool staff are as safe and secure as possible.
Now that the government has lifted all mandatory covid requirements, we do not currently envisage a requirement for any restrictions for our summer events. However we reserve the right to introduce any government or local authority mandated Covid 19 requirements/restrictions in place on the date of the event.